Privacy Policy

Effective Date: September 24, 2026 · Last updated: September 24, 2026

Business: Teak & Marble Atelier, Ltd.

Website: https://teakandmarbleatelier.com

Address: 16192 Coastal Highway, Lewes, Delaware 19958

Email: administrator@teakandmarbleatelier.com

1.1 Introduction

Teak & Marble Atelier, Ltd. ("Company," "we," "us," or "our") respects your privacy and is committed to handling personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our websites, make a purchase, communicate with us, or otherwise interact with our online services.

The Company is a Delaware C-Corporation headquartered in New York. We currently market and sell primarily in the United States. Our website is publicly accessible worldwide, and this Privacy Policy applies to all visitors and customers regardless of location.

1.2 Scope of This Policy

This Privacy Policy applies to personal information collected through:

1.3 Categories of Information We Collect

A. Identity and Contact Information

B. Account and Transaction Information

C. Payment and Financing Information

We do not intentionally store full payment card numbers on our own systems where those data are handled directly by third-party payment processors.

D. Device and Usage Information

E. Marketing and Preference Information

F. Compliance and Security Information

1.4 How We Collect Information

1.5 How We Use Personal Information

1.6 Payment Processing and Financing Providers

We use, or may use, third-party payment and financing providers, including:

These providers may collect and process personal information as necessary to authorize and process payments, evaluate financing eligibility, prevent fraud, verify identity, process refunds, manage disputes and chargebacks, and comply with law and their own platform requirements. Each provider may act as an independent controller or service provider depending on the transaction and applicable law. Your use of these payment or financing services is also governed by the provider's own terms, privacy notices, and consumer disclosures.

1.7 Cookies, Pixels, Analytics, and Advertising Technologies

We use cookies, pixels, tags, scripts, and similar technologies to support website functionality, checkout and cart functionality, security and fraud prevention, analytics and performance measurement, advertising attribution, remarketing and audience building, and email and abandoned-cart functionality. We currently use or may use:

Non-essential tracking technologies, including analytics and advertising cookies, are activated only after you provide consent through our cookie banner or consent management mechanism, except where a jurisdiction-specific exemption applies. See our Cookie Policy for details.

Meta on our online store. Our online store at shop.teakandmarbleatelier.com uses Meta's Facebook & Instagram app for Shopify. In addition to a Meta Pixel on the store, the app shares data with Meta at its Enhanced data-sharing setting, which uses Advanced Matching and the Meta Conversions API to send information about store activity (for example, product views, cart activity, checkout activity, and purchases) directly from Shopify to Meta. This information may be accompanied by identifiers such as a hashed email address, a hashed phone number, IP address, and browser information. Meta uses it to match store activity to Meta accounts, to measure and improve the performance of our advertising, and to build advertising audiences. Meta's handling of this information is described in Meta's Privacy Policy.

Reddit on our online store. Our online store at shop.teakandmarbleatelier.com uses Reddit's app for Shopify. In addition to a Reddit Pixel on the store, the app uses Reddit's server-side data sharing, which sends information about store activity (for example, product views, cart activity, and purchases) directly from Shopify to Reddit. This information may be accompanied by identifiers such as a hashed email address, IP address, and browser information. Reddit uses it to measure and improve the performance of our advertising. Reddit's handling of this information is described in Reddit's Privacy Policy.

Pinterest on our online store. Our online store at shop.teakandmarbleatelier.com uses Pinterest's app for Shopify, which places a Pinterest Tag on the store to record store activity (for example, page visits, product views, cart activity, checkout activity, and purchases) and also sends that information directly from Shopify to Pinterest. This information may be accompanied by identifiers such as a hashed email address, IP address, and browser information. Pinterest uses it to measure and improve the performance of our advertising. Pinterest's handling of this information is described in Pinterest's Privacy Policy.

Google on our online store. Our online store at shop.teakandmarbleatelier.com uses Google's Google & YouTube app for Shopify, which places Google tags on the store and also sends information about store activity (for example, product views, cart activity, checkout activity, and purchases) directly from Shopify to Google. This information may be accompanied by identifiers such as a hashed email address, IP address, and browser information. Google uses it to measure and improve the performance of our advertising, including remarketing. Google's handling of this information is described in Google's Privacy Policy.

1.8 Email Marketing and Abandoned-Cart Communications

If you provide your email address, we may send order confirmations, shipping and delivery updates, return and refund communications, customer service responses, marketing messages, and abandoned-cart reminders where permitted by law. You may unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us at administrator@teakandmarbleatelier.com. We may continue to send non-marketing messages necessary to complete transactions, administer your account, or comply with legal obligations.

1.9 How We Disclose Personal Information

We may disclose information to:

Certain analytics or advertising practices may be treated as a "sale," "sharing," or "targeted advertising" under US state privacy laws including California's CCPA/CPRA. Where legally required, we provide the appropriate notice and opt-out mechanism. California residents may exercise their right to opt out of the sale or sharing of personal information for targeted advertising purposes by clicking the Do Not Sell or Share My Personal Information link in the website footer, by enabling a Global Privacy Control signal in their browser, or by contacting us at administrator@teakandmarbleatelier.com.

1.10 International Transfers

We are based in the United States, and personal information may be processed in the United States or other jurisdictions where our vendors or partners operate. If we later serve individuals in the UK or EU through active marketing or sales targeting, we will adopt appropriate contractual or legal safeguards for international transfers where required by applicable law.

1.11 Legal Bases for Processing — UK and EU

Our website is publicly accessible worldwide. If UK or EU individuals access our website, interact with our services, or make purchases, their personal data may be subject to UK GDPR and/or EU GDPR. To the extent those frameworks apply, we rely on the following legal bases for processing:

Legitimate interest does not constitute a valid legal basis for analytics or advertising cookies under current EU and UK regulatory interpretation. Consent is required for those purposes.

1.12 Canadian Residents — PIPEDA and Quebec Law 25

Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) applies to our collection, use, and disclosure of personal information about Canadian residents in the course of our commercial activities. We comply with PIPEDA's 10 fair information principles, including accountability, identifying purposes, consent, limiting collection, limiting use, accuracy, safeguards, openness, individual access, and challenging compliance.

If you are a resident of Quebec, additional protections apply under Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25). Law 25 requires us to obtain your explicit, informed, and affirmative consent before activating any technology that tracks your personal information, including cookies, advertising pixels, and analytics scripts. You may withdraw your consent at any time by updating your cookie preferences through the Cookie Settings link in our website footer. Law 25 also provides you with rights of access, correction, portability, deletion (de-indexation), and the right to object to automated decision-making.

To exercise your Canadian privacy rights, contact us at administrator@teakandmarbleatelier.com.

1.13 Your Privacy Rights by Jurisdiction

Depending on your place of residence, you may have some or all of the following rights:

How the website opt-out works. Clicking Do Not Sell or Share My Personal Information in the footer of any page opts you out immediately on that browser: analytics and advertising services on this website are switched off, cookies they previously set on this website are removed, and the choice is kept for 12 months or until you turn a service back on through Cookie Settings. If your browser sends a Global Privacy Control (GPC) signal, we treat it the same way, on every page, for as long as the signal is present. These choices are stored in your browser, so they apply to the browser and device you use; clearing cookies or switching devices will require you to opt out again. They do not apply to our online store, which runs on Shopify; to opt out of sale or sharing there, contact us at administrator@teakandmarbleatelier.com and we will process your request.

To submit a request, contact us at administrator@teakandmarbleatelier.com. We will respond within the timeframe required by applicable law. We do not discriminate against individuals who exercise their privacy rights.

1.14 Children's Privacy

Our websites are not directed to children. We do not knowingly collect personal information from children under the following age thresholds: under 13 years of age under US federal law (COPPA); under 13 years of age under UK law (UK GDPR); under 16 years of age as the default threshold under EU GDPR, with individual member states permitted to reduce this to 13. If we become aware that we have collected personal information from a child below the applicable age threshold without verifiable parental consent, we will take steps to delete that information.

1.15 Data Retention

We retain personal information for as long as reasonably necessary to complete transactions, provide support, maintain business records, prevent fraud, comply with legal, tax, accounting, and regulatory obligations, resolve disputes, and enforce our contractual rights. Retention periods vary by data type and processing purpose.

1.16 Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

1.17 Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on the website with an updated effective date. Where required by applicable law, we will provide notice of material changes.

1.18 Contact Us

Teak & Marble Atelier, Ltd.
16192 Coastal Highway, Lewes, Delaware 19958
Email: administrator@teakandmarbleatelier.com